Professional and Quality Service to maintain a successful business..
We work on any brand of Furnace - Air Condition - Water Heater Water Tanklees & Appliances.
Full Stock Vans
by Chao nan
from San Mateo, CA
on January 14, 2011
by marisol
from San Jose, CA
on January 5, 2011
“
My first interaction was via email stating time of his arrival. He called to confirm his arrival and I asked him that this was a free estimate/consultation since that was what I was looking for. His said yes yes and asured me no charge. He got to my home I took him to the furnace and asked to let me know what the issue was. After twenty minutes I realized that he was beginning to do repairs. I stopped him and asked what the problem was with heater. He explained the problem and said he will fix it for $375.00, which is $127 MORE than his quote. I then expressed my confusion, I was wanting a diagonosis and estimate of cost of repair. Once Louis realized I had no money he became upset and began taking apart the wiring that he started. once he gathered his tools and came to my front room he said that he had expressed to me previously that he charges $50 for just coming out. I reminded him that he did not express this to me and that I had no money and was only requesting a estimate. He then told me that NO HVAC REPAIRMAN WOULD COME AND GIVE A "FREE QUOTE" and that he at least wanted $20.00 dollars for his gas expense. At this point I was beginning to feel extremely nervous with his tone so I offered my last twenty dollars to get him out of my house. THE NERVE OF SOME PEOPLE. SO THAT WAS AN EYE OPENING EXPERIENCE!!! NEED LESS TO SAY THAT A HALF AND HOUR LATER ANOTHER HVAC REPAIR MAN DID COME AND DID INSPECT IT AND GAVE ME A QUOTE. BEWARE!!!!
