ACTION PLUMBING, Plumber in Boulder Creek, CA

I was not able to reach Action Plumbing, the contact phone number is incorrect. The person didn't show up or try to contact me either. I assume there is an error some where. I would really adjust this rating if I am able to reconnect with this service provider.

Had some communication problems while scheduling a time for the work, but when we finally agreed on a time to meet, everything went fine. Mike was knowledgeable and performed the work quickly and efficiently. I've used the new shutoff valve several times in the past month without a problem.

This was not a good experience. Some 'highlights': * They did not reply to the initial emails until 3am the night before the scheduled appointment. * They gave us a total of 3 phone numbers - none of which worked * After we fixed the appointment to 3:30pm, they showed up at 6:30pm * They left our house at 11:00pm, without fixing the issue. Claimed there was a temporary fix and no leaks. I double checked, and lots of water was just getting out of the pipe. Had to shut the home water supply down for the night. * Promised to show up first thing the next morning - showed up at 11am - we send him home at that point, as we had found a plumber to fix the issue. The only good thing was that we did not pay them too much ($60 for two problems they fixed).

Did great work at great price; fixed several things for less than my last plumber charged to mess one of them up. Only reason to lose the 5th star is that his truck was down causing lateness for the appointment. Would highly recommend.

Mike was courteous and thorough and stayed long enough to make sure the job was done right. I'd hire him again, but hope we don't have any further plumbing needs!!!