Whether you’re just starting a job or need us to takeover one already in progress, we’re here for you. Just let us know what you need, and we’ll get to work for you right away.
Tell us:
- What service your home needs – like a maid or plumber
- Some key details about the job (including a photo helps)
- When and where you need the job done
- The best way to contact you with quotes (email, text, or phone)
Click the send request button and you’re on your way. It’s that easy.
The moment we receive your service request, we use the power of our comprehensive home service matching system to get you only qualified pros for your job.
We:
- Find qualified, Redbeacon-approved, pros from our community
- Check their availability for your project
- Confirm their reputation with customer reviews and related work history
- Verify they’ve taken the Redbeacon quality service oath
We fetch and send you competitive prices from each matched pro as soon as we get them. All you have to do is pick the pro and the price you like.
Once you've read real customer reviews and checked out the pro's profile and Redbeacon score, you'll be ready to make a decision and book. By booking your pro through the Redbeacon site, you'll get:
- The Redbeacon Home Service Guarantee.
- Help scheduling the pro for a time that works for you.
- Our end-to-end customer care that comes with every job.
- Using Redbeacon is FREE. Matching your job with the right pro and helping at every stage are all part of our complementary service to you.
- You pay the pro directly – but only when the job is done right.
- The pro pays us a small commission for getting them the job, which goes towards making our service even better for you.
We’ll work with you from start to finish to hold your pro to the Redbeacon quality service oath. Plus, we back all our jobs with the Redbeacon Home Service guarantee – to make sure your job is done right. Reach us by chat, email or phone. Yes, we’re real people (and we’re nice, too) on the other end, here to help. Don’t think twice about giving us a shout.
We pre-screen and pre-approve all the pros in our community of providers so you can be sure your job will get done right. During our pre-screening process we:
- Interview each professional
- Verify their profile information
- Check licenses, background, and service history
- Look at reviews by customers like you, to see results from completed projects
When a pro wows us during this process, we'll ask them to take the Redbeacon Oath.
We hold Redbeacon pros to high standards, because why should you settle for less? After our pros have been pre-qualified, they must take a service oath where they pledge to:
- Arrive on time
- Come prepared to do the job
- Be courteous and trustworthy
Only after they've taken the oath, do we officially certify them as a Redbeacon Pro.
Pros rely on Redbeacon, just as we rely on our pros. Their score is calculated by a combination of:
- the quality of work they’ve provided
- the level of detail included in their profile
- their customer ratings
- their responsiveness to customer needs
While we assign our pros a Redbeacon score to give you our quality review, we understand you also want to hear from the customers who actually used the pros.
To help you decide which pro to book:
- We offer real pro reviews, which are only from real customers who have booked the pros on Redbeacon.
- We show you every review, so you can learn about the experiences real Redbeacon customers have had with our pros.
- We give you the pro’s average star rating based on all Redbeacon customer reviews.
- We also gather additional reviews from sources including Google, Yahoo!, and Yelp – so you can read them all in one convenient place.
Your voice matters to your community as much as it matters to us. By taking a few minutes to review the pro after your home service, you’re doing your part to ensure we can deliver the highest quality results every time. Redbeacon relies on reviews from our customers just as our customers count on honest reviews to confidently book a pro.
Once a pro takes the Redbeacon oath, they’re expected to deliver a high level of service every time. If they fall short, they get a strike on their record. And, as the saying goes, three strikes and they’re out. We simply won’t work with them anymore.
Redbeacon is here to provide you with pros that deliver the finest workmanship and best prices possible. We work very hard to deliver the very best experience to our customers, yet unexpected things can sometimes happen.
At Redbeacon, we stand behind every job with a service guarantee, so you can be confident you’re getting the highest level of service at the best value. If you’re not happy with your job, we’ll cover you up to $1,000 to make certain you’re satisfied.
That’s our promise.
Our service guarantee covers any job that is not completed to satisfaction because of the failure of our pros. Moreover, in the unlikely event that the provider causes damage, we will pay to have it repaired up to $1,000. We will select the new provider to conduct any repair work that may be necessary.
In order for our service guarantee to be in effect, you must abide by our Terms of Service and select one of our screened and approved providers. We’ve done our homework on them and are willing to stand behind their work. Our providers are highly experienced, registered, licensed and bonded in their specific fields.
For the guarantee to be in effect, all aspects of the transaction have to go through the Redbeacon platform. You will pay your service provider directly, but you must disclose to us the scope of the work and the amount you are paying, along with copies of any contracts if we ask for them. If the scope or the contract changes during the job, you must tell us in order for our service guarantee to be in effect for all of the work.
You have to be straight with us. We play it straight and we expect you to as well. If we find that you’re not, we’re not going to pay.
Our service guarantee is not insurance. It’s expert assistance and the resources to get things moving and fixed so you don’t have to wait for insurance companies or argue with vendors. We’re going to take all that headache away from you.
You’ve probably got homeowner’s insurance and our providers are insured. In the event that you have any insurance that would cover any damages that occur that we have paid for, you agree to assign any rights to insurance claims you may have to us after we’ve paid and assist us in any way we may need to recover money to which we may be entitled.
That’s it on the Service Guarantee. All of our services our covered by our Terms of Service, which you should read carefully.
Customers spend an average of 2 hours researching, calling, and scheduling service providers when they need a job done. With Redbeacon, you only need to make your service request (did we mention it takes just 30 seconds?) and then we take over the heavy lifting so you don’t have to.
- Finding qualified, Redbeacon-approved, pros from our extensive community of quality providers
- Checking their availability for your project – we’ll only show you pros who can do the job in your timeframe
- Confirming their reputation. We read through the customer reviews and related work history to make sure they are doing right by others too.
- Verifying they’ve taken the Redbeacon quality service oath.
- We’ll only match your job with proven service providers who’ve sworn to live by our quality promise.
Time is money too. Once we find available qualified pros to do your job, we fetch up to 4 competitive quotes from them and send them to you for review. These pros are competing for your business, so you get the best prices around without having to ask around.
Once you see your choices:
- Review the details of their profiles on our site
- Easily ask pros questions online
- Compare prices and choose the pro you like at the price that works for you
- Connect with the pro to schedule the job – we’ll help!
Let us do the work so you can put time back in your day and cash back in your wallet.
We’re here to help you from the minute you request a home service until the job is done. Your ultimate satisfaction is our top priority. And it’s all FREE.
- When you ask us a question, our team will respond as soon as possible with a helpful answer. No waiting, no hassle.
- We’ll communicate with you through whatever method you prefer: email, text, chat, or phone.
(yes, we’re real people at the other end, not robots)
We understand that you and your time are valuable. We treat you with the highest regard and every job with equal importance, and ensure your job is completed on budget and on time.
We think we’re good at what we do, but you be the judge. Our customer care team knows the ins and outs of the home services industry and is trained to help you at every stage of your job. We’ll never send you onto that endless “transfer” path with interminable on-hold music.
Each job comes with a home service guarantee, so you can be confident you’re getting the highest level of service at the best value. If you’re not happy with your job, we’ll cover you up to $1000 to make sure you’re satisfied– no matter what happened along the way. Your job gets done right, or we make it right.
Go ahead and request a home service now.
With Redbeacon's new iPhone app, you can take all the convenience Redbeacon provides when you need to find a home service pro to go! Right from your pocket, you can get quotes from screened and approved plumbers, house cleaners, carpenters, painters, and more.
Talk about easy. Once you tab into the app, you will be able to see all your jobs and make a quick request for anything your home needs. How quick? As quick as you can take a video of what you need and send it for our trusted pros to review.
Beyond adding video, you can add more details to your request in a number of easy ways. Adding audio, text, or photos improves your chances of getting the best quotes from pros. If you are away from home, you make an audio recording of what you need or type to describe the details of your home project.
When our pros quote, we will notify you. Then you can compare reviews, RB score, and their professional details such as bonding, licenses, insurance, and their work portfolio in an instant. When you are ready to make an appointment, just tap the button and we'll help schedule.
We show you every review, so you can learn about the experiences real Redbeacon customers have had with our pros. We give you the pro's average star rating based on all Redbeacon customers reviews. We also gather additional reviews from Yelp - so you can read them all in one convenient place.
Download the Redbeacon iPhone App from iTunes Now!
The Redbeacon service is currently available in San Francisco, Seattle, Los Angeles, Chicago, New York, D.C., Houston, and Atlanta.
If you dont't see your area here please stay in touch. We're growing quickly and we hope to bring Redbeacon to you soon.
Share the app with friends - send this url http://itunes.apple.com/us/app/redbeacon/id467014822?mt=8
