How it works
We're here to help

Whether you’re just starting a job or need us to takeover one already in progress, we’re here for you. Just let us know what you need, and we’ll get to work for you right away.

Step 1 - Make a request (it takes just 30 seconds)

Tell us:

  • What service your home needs – like a maid or plumber
  • Some key details about the job (including a photo helps)
  • When and where you need the job done
  • The best way to contact you with quotes (email, text, or phone)

Click the send request button and you’re on your way. It’s that easy.


Step 2 - Our technology matches your job with the right pro

The moment we receive your service request, we use the power of our comprehensive home service matching system to get you only qualified pros for your job.

We:

  • Find qualified, Redbeacon-approved, pros from our community
  • Check their availability for your project
  • Confirm their reputation with customer reviews and related work history
  • Verify they’ve taken the Redbeacon quality service oath


Step 3 - We send you up to four competitive quotes

We fetch and send you competitive prices from each matched pro as soon as we get them. All you have to do is pick the pro and the price you like.


Step 4 - Book your pro through the Redbeacon site

Once you've read real customer reviews and checked out the pro's profile and Redbeacon score, you'll be ready to make a decision, submit a credit card, and book. By booking your pro through the Redbeacon site, you'll get:


Step 5 - When the job's done, pay through Redbeacon

  • The pro will send you an invoice for the amount you agreed upon when booking
  • You can add a tip or just let us charge your card automatically after 24 hours


Step 6 - We back you up

We’ll work with you from start to finish to hold your pro to the Redbeacon quality service oath. Plus, we back all our jobs with the Redbeacon guarantee – to make sure your job is done right. Reach us by chat, email or phone. Yes, we’re real people (and we’re nice, too) on the other end, here to help. Don’t think twice about giving us a shout.

Get only quality pros
Pre-approved for high-quality service

We pre-screen and pre-approve all the pros in our community of providers so you can be sure your job will get done right. During our pre-screening process we:

  • Interview each professional
  • Verify their profile information
  • Check licenses, background, and service history
  • Look at reviews by customers like you, to see results from completed projects

When a pro wows us during this process, we'll ask them to take the Redbeacon Oath.


Taking the Pro Oath

We hold Redbeacon pros to high standards, because why should you settle for less? After our pros have been pre-qualified, they must take a service oath where they pledge to:

  • Arrive on time
  • Come prepared to do the job
  • Be courteous and trustworthy

Only after they've taken the oath, do we officially certify them as a Redbeacon Pro.


Redbeacon Scores

Pros rely on Redbeacon, just as we rely on our pros. Their score is calculated by a combination of:

  • the quality of work they’ve provided
  • the level of detail included in their profile
  • their customer ratings
  • their responsiveness to customer needs


Real Reviews from Real Customers

While we assign our pros a Redbeacon score to give you our quality review, we understand you also want to hear from the customers who actually used the pros.

To help you decide which pro to book:

  • We offer real pro reviews, which are only from real customers who have booked the pros on Redbeacon.
  • We show you every review, so you can learn about the experiences real Redbeacon customers have had with our pros.
  • We give you the pro’s average star rating based on all Redbeacon customer reviews.
  • We also gather additional reviews from sources including Google, Yahoo!, and Yelp – so you can read them all in one convenient place.

Your voice matters to your community as much as it matters to us. By taking a few minutes to review the pro after your home service, you’re doing your part to ensure we can deliver the highest quality results every time. Redbeacon relies on reviews from our customers just as our customers count on honest reviews to confidently book a pro.


The 3 strikes rule

Once a pro takes the Redbeacon oath, they’re expected to deliver a high level of service every time. If they fall short, they get a strike on their record. And, as the saying goes, three strikes and they’re out. We simply won’t work with them anymore.

We've got you covered

Redbeacon is here to connect you with pros that deliver fine workmanship at great prices. We work very hard to deliver the absolute best referral experience to our customers, yet unexpected things can sometimes happen.

At Redbeacon we stand behind every pro referral. We know our pros are qualified and do great work, and we want you to feel confident in booking a Redbeacon pro for any project in your home.

As long as you pay your pro using Redbeacon’s online payments system, you’ll lock in the Redbeacon Guarantee: We’ll chip in up to $1000 to make sure you’re satisfied.

That’s our promise to you: Every Redbeacon pro is great every time.

Saving time and money – easy with Redbeacon
Get time back in your day

Customers spend an average of 2 hours researching, calling, and scheduling service providers when they need a job done. With Redbeacon, you only need to make your service request (did we mention it takes just 30 seconds?) and then we take over the heavy lifting so you don’t have to.


We match your job with the right pro

  • Finding qualified, Redbeacon-approved, pros from our extensive community of quality providers
  • Checking their availability for your project – we’ll only show you pros who can do the job in your timeframe
  • Confirming their reputation. We read through the customer reviews and related work history to make sure they are doing right by others too.
  • Verifying they’ve taken the Redbeacon quality service oath.
  • We’ll only match your job with proven service providers who’ve sworn to live by our quality promise.


Put cash back in your pocket

Time is money too. Once we find available qualified pros to do your job, we fetch up to 4 competitive quotes from them and send them to you for review. These pros are competing for your business, so you get the best prices around without having to ask around.

Once you see your choices:

  • Review the details of their profiles on our site
  • Easily ask pros questions online
  • Compare prices and choose the pro you like at the price that works for you
  • Connect with the pro to schedule the job – we’ll help!

Let us do the work so you can put time back in your day and cash back in your wallet.

Customer Care

We’re here to help you from the minute you request a home service until the job is done. Your ultimate satisfaction is our top priority. And it’s all FREE.


We're accessible

We're responsive

  • When you ask us a question, our team will respond as soon as possible with a helpful answer. No waiting, no hassle.
  • We’ll communicate with you through whatever method you prefer: email, text, chat, or phone.
    (yes, we’re real people at the other end, not robots)


We're respectful

We understand that you and your time are valuable. We treat you with the highest regard and every job with equal importance, and ensure your job is completed on budget and on time.


We're professional

We think we’re good at what we do, but you be the judge. Our customer care team knows the ins and outs of the home services industry and is trained to help you at every stage of your job. We’ll never send you onto that endless “transfer” path with interminable on-hold music.


We're committed

Each job comes with a Redbeacon Guarantee, so you can be confident you’re getting the highest level of service at the best value. If you’re not happy with your job, we’ll cover you up to $1000 to make sure you’re satisfied– no matter what happened along the way. Your job gets done right, or we make it right.


We're waiting

Go ahead and request a home service now.

Take Redbeacon to go
  • Enter your mobile number to get our app
  • Download the Redbeacon App from iTunes or Google Play today!

    With the Redbeacon app, you get all the convenience of Redbeacon, all from your smartphone! Right from your pocket, you can get quotes from trusted local plumbers, house cleaners, carpenters, painters, and more.

  • Request a service from anywhere, not just from your computer

    Talk about easy. Once you tap into the app, you’ll be able to see all your past jobs and make a quick request for anything your home needs. We’ll simply walk you through a few tailored questions to get the necessary details for the job.

  • Quickly add text, video, and photos

    After answering a few questions, you can add more details to your request in a number of easy ways. Adding video, photos, and text notes improves your chances of getting the best quotes from pros.

  • Receive quotes and book a pro from anywhere

    When our pros quote, we will notify you. In an instant you can compare RB score, work portfolios, and professional details such as bonding, licenses, and insurance. With just a few taps, you’ll be able to select a quote and book a pro right from the app.

  • Pay right from your phone

    No time at your computer? No problem! When the pro sends you an invoice, you can add a tip or just let us charge your card automatically after 24 hours.

  • So why wait?

    Download the Redbeacon app from iTunes or Google Play now!

  • Don't have an iPhone or Android phone?

    To get SMS notifications for your requests, signup or login to Redbeacon and go to notifications under your account settings.